Contact & Support
Keepsaker support
How can we help?
Questions about your account, a Keepsake, or a gift? Choose the easiest way to find an answer or reach our team.
01 / SEND A MESSAGE
Contact our team
Tell us what you need help with using the contact form. Include a few details so we can point you in the right direction.
Open the contact form →02 / FIND AN ANSWER
Browse the FAQ
Find answers about plans, Vaults, Future Keepers, gifts, privacy, and using Keepsaker online or in the app.
Explore frequently asked questions →03 / EMAIL DIRECTLY
Write to us
Prefer email? Reach our support team directly at support@mykeepsaker.com.
Email support@mykeepsaker.com →For account or technical questions, tell us which page or feature you were using. Please don’t send passwords or sensitive documents by email.
